Tefal called me and I missed the call. Tefal left me a message but I don’t think I’m going to call them. I know that leaving a message was the only thing that they could do on that day. But I never received anything else. You’d think they’d try a different avenue to contact me. But they didn’t.
The steam generator iron has gone to the bin and I am going to not pursue this whole thing with Tefal. I wish that apart from the phone call, they had written to me to arrange a time to call again. I realise that the onus to prove the fault is probably with me. I really wished they tried a little harder to get in touch. Maybe a second phone call. That would have been ace. Or even an email to say they’d tried to call but obviously missed me. But as it is, telling me that I have to call number if I want to discuss things isn’t really helping me and my issue with the £150 steam generator iron that started burning my blouses and trousers after barely 6 months from date purchase.
Thanks Tefal. But no thanks. I’m moving on from this but I won’t stop telling people to stop investing in your steam generator irons. They are just bad news.